Wednesday, 21 November 2012

Which records can Activities be converted to in CRM 4.0? | MS Dynamics CRM Interview Questions

In the previous versions of CRM, Activities can only be converted to Opportunities; however, in CRM 4.0, Activities can be converted to Cases as well.
The following figure shows how the Activities can be converted to Opportunities and Cases:
          Displaying how the Activities can be converted to Opportunities and Cases

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