What are the situations in which duplicate records are detected in Customer Relationships Management (CRM)? | MS Dynamics CRM Interview Questions

 The following are the situations in which the duplicate records are detected:
1.    When a record is created or updated
2.    When Microsoft Dynamics CRM for Outlook goes from offline to online
3.    During data import
The following figure shows the preceding options:

 Fig:: Displaying the Duplicate Detection Settings