Wednesday, 21 November 2012

List the various types of Activities that can be created in Microsoft Customer Relationships Management (MS CRM) 4.0.

The following Activities can be created in MS CRM 4.0:
=>    Task
=>    Phone Call
=>    Fax
=>    E-mail
=>    Letter
=>    Appointment
=>    Service Activity
=>    Campaign Response
The following figure shows the Activities to be created in MS CRM 4.0:
                                                         Displaying the Activities

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